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Central Arkansas Veterans Healthcare System

 

Patient Service



Lee McFadden Chief,
Patient Relations Program
John L. McClellan Memorial Veterans Hospital
2nd Floor, Room 2D-188
(501) 257-5410 
 
Anthony Tabieros
Patient Advocate
Eugene J. Towbin Healthcare Center
Bld 170, 2nd Floor, Room 2F-120
(501) 257-5410

Cheryl Grant
Patient Advocate
Eugene J. Towbin Healthcare Center
Bld 170, 1st Floor, Room 1F-106
(501) 257-5410 

Lesia Broady
Patient Advocate
John L. McClellan Memorial Veterans Hospital
1st Floor, Room 1E-108
(501) 257-5410 

Ken Collins
Patient Advocate
John L. McClellan Memorial Veterans Hospital
2nd Floor, Room 2A-108
(501) 257-5410 

 

If you are having difficulties with your service-connected rating, compensation, or pension, please contact the Fort Roots VA Regional Office at 1 (800) 827-1000

Thanks for a Good Job Card

Your feedback about the care and services you receive while in the Medical Center provides us an opportunity to make changes and improvements; Feedback gives you the opportunity to make a suggestion, and correct problems or give a compliment.

During your stay, you may be surveyed by one of our Patient Advocates. This is a short patient satisfaction survey asking for feedback about your perception of the care you are receiving

You may answer your quick card anonymously, or you may provide your name and contact information if you would like us to contact you about the resolution of any issues.

Survey of Healthcare Experience of Patients

After your visit, you may receive a confidential questionnaire in the mail asking you about your most recent outpatient or inpatient treatment at our medical center.

Please use the survey to let us know of any concerns, complaints, or questions you have about your care, so that we can resolve them. We also appreciate compliments about what we are doing right.

Contact Info

Location

  • John L. McClellan Memorial Veterans Hospital Pateint Care Service 2nd Floor, Rm 2D-147
    Eugene J. Towbin Healthcare Center Bld 170, 1st Floor, Rm 1E107 or 2nd Floor, Rm 2F-120

Contact Number(s)

  • 501-257-5410

Hours of Operation

  • 8am - 4:30pm Monday - Friday