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Central Arkansas Veterans Healthcare System

Student Veteran Outreach Program (501) 257-3189

WELCOME!

The mission of the Student Veteran Outreach program here at the Central Arkansas Veterans Healthcare System (CAVHS) is to honor and advocate for Student Veterans in their pursuit of a successful transition from military service to college and beyond. By means of outreach, education, and collaboration, we strive to meet the mental health and adjustment needs of Student Veterans attending colleges and universities in the CAVHS catchment area. By valuing the unique experiences and strengths within each Student Veteran, the Student Veteran Outreach program seeks to empower and support those who proudly served our country.

The transition from military to civilian life can sometimes be rough. Veterans returning home from deployment may experience difficulties in adjusting to the college environment. Some of these difficulties can include:

  •  Anger   •  Depression
  •  Guilt   •  Stress and anxiety
  •  Problems with concentration   •  Nightmares
  •  Poor sleep   •  Relationship problems
  •  Irritability   •  Frequent thoughts of disturbing images
  •  Lack of motivation   •  Thoughts of harming yourself or others
  •  Problems with alcohol or drugs   •  Increased desire to be alone
  •  Feeling uncomfortable in crowds   •  Road rage
   

SERVICES:

We can provide a host of services to assist you in overcoming the roadblocks that may interfere with your ability to obtain academic and personal success. Services provided include:

Military Student
  • Education and treatment related to successful transitions from soldier to student and beyond
  • Coaching and enhancement of personal strengths to best navigate the demands of college
  • Brief screenings
  • Individual therapy
  • Group therapy
  • Referral to VA specialty programs when applicable
  • Connecting with appropriate available resources

LOCATIONS:

  1. The Student Veteran Outreach Program is located at Eugene J. Towbin VA Healthcare Center, 2200 Fort Roots Drive, North Little Rock, AR 72114.
  2. Services can also be provided through video technology at Community Based Outpatient Clinics in central Arkansas.
  3. Additionally, the majority of services can be provided over the telephone for greater student veteran convenience.

CONTACT INFORMATION:

To establish VHA eligibility call 501-257-5656 or 1-800-224-8387.

Once eligibility is established, to make an appointment with the Student Veteran Outreach Program call 501-257-3189 or 1-800-224-8387 and ask for extension 73189. The clinic is open 8 a.m. to 4:30 p.m. Monday - Friday.

FREQUENTLY ASKED QUESTIONS

Who can access Student Veteran Outreach Services?
How much will it cost?
How do i make an appointment?
What will happen when I call?
What if I need to talk to someone after hours?
What is your policy on confidentiality?

Who can access Student Veteran Outreach Services?
Student Veterans who are enrolled with the Veterans Healthcare Administration (VHA) and live within the Central Arkansas Veterans Healthcare System (CAVHS) service area are eligible to receive services. Veterans can apply for VHA enrollment at the following website: https://www.1010ez.med.va.gov/sec/vha/1010ez/.

How much will it cost?
OEF/OIF combat Veterans receive free care for any condition related to their service for five years after the date of their discharge or release. Some Veterans qualify for free services beyond that 5-year period. It is important to complete a yearly ‘means test’ with the VHA to determine whether you will have any out of pocket costs. VHA may require a Veteran to pay co-payments for care and/or prescriptions based on the Veteran’s eligibility. Co-payments range from $5 to $50 (average = $15).

How do I make an appointment?
Student Veterans can call 501-257-3189 between 8:00am and 4:30pm (M – F) to schedule an appointment with a Student Veteran Outreach (SVO) team member.

What will happen when I call?
You will speak to a clerk or staff member to schedule a face-to-face or telephone appointment. In some cases you may be able to speak with an SVO team member immediately. In the initial interview, you will be asked some screening questions in order to help us learn how we may best assist you. You will also learn about different options for receiving services (via telephone, via video conference technology, or in-person) and select the option most convenient for you.

What if I need to talk to someone after hours?
Veterans in crisis can call the CAVHS Mental Health Crisis Line at 501-257-3229 or Veterans Crisis Line at 1-800-273-8255 (TALK).

What is your policy on confidentiality?
Persons outside of the VA Medical Center staff involved in your care do not have access to your health records. Your records will not become a part of your academic file, and the fact that you utilized Student Veteran Outreach services will not be shared with anyone inside or outside the University without your permission.

Two rare exceptions to the limits of confidentiality:

  • When a Student Veteran is determined to be at imminent risk of harming themselves or someone else, emergency services must be notified.
  • When an active duty Student Veteran is ordered to see a mental health provider for an evaluation and possible treatment by their commanding officer, the provider will be required to provide a periodic report to the commanding officer.

Services

Health Services
Geriatric Research, Education and Clinic Center (GRECC) 
OEF-OIF Program 
Pharmacy
Primary Care
Prosthetic Treatment Center 
Research
Visual Impairment Service Team (VIST) Program
Women's Health Center

Related Links

Appointments (includes phone numbers for clinics)
Facility Map (includes locations of all clinics)
Links of Interest to Student Veterans