Appointments - Central Arkansas Veterans Healthcare System
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Central Arkansas Veterans Healthcare System



Schedule a VA Appointment

There are many ways for Veterans to make health care appointments.

  • If you don’t have VA health care benefits, you can apply now. Apply for VA health care.
  • If you’re having a medical emergency, please call 911 or call the Veterans Crisis Line at 1-800-273-8255, then press 1.

Schedule an Appointment

By Phone

Follow the instructions on this page on how to make an appointment by phone at this facility.


VA now offers online appointment scheduling for some appointments. We hope to expand the number of VA facilities and types of appointments in the future.

If you have VA health care benefits, you can schedule your VA primary care appointments online if you:

With your online account, you’ll also be able to:

  • Track the status of requests
  • Send messages about requested appointments
  • Get notifications about appointments
  • Cancel appointments
Schedule a VA appointment online.

Upgrade your Existing Accounts

At Central Arkansas Veterans Healthcare System, we have established a number of procedures to assist you in getting an appointment without a long delay. Our goals are simple:

  • you should be able to see your primary care provider within one to two business days, and
  • you should have faster access to speciality care.

If you have received a postcard stating that you need to make an appointment, please call the Medical Center at (501) 257-1000 or 1-866-722-4838.

Changing Your Appointment

For a listing of your current appointments, please call the Medical Center at (501) 257-3999 or 1-866-722-4838.

If you cannot keep an existing appointment, please contact us as soon as you are aware you cannot make your appointment. This will allow us to reschedule you sooner as well as schedule one of your fellow veterans for the original appointment date and time. Call (501) 257-3999 or 1-866-722-4838 to reschedule.

Who to Call

To make an appointment with a particular clinic or service, call the listed phone number provided below: 

Primary Care Clinics
PACT 1 (NLR) (501) 257-3930
PACT 2 (NLR) (501) 257-3984
PACT 3 (NLR) (501) 257-3930
PACT 4 (NLR) (501) 257-3931
PACT 5 (NLR) (501) 257-3932
PACT 10 (NLR) (501) 257-3930
PACT 11 (NLR) (501) 257-3931
PACT 14 (NLR) (501) 257-3936
PACT 16 (NLR) (501) 257-3935
PACT 17 (NLR) (501) 257-3932
PACT 18 (NLR) (501) 257-3936
PACT 19 (NLR) (501) 257-3931
PACT 23 (NLR) (501) 257-3934
PACT 27 (NLR) (501) 257-3932
PACT 29 (NLR) (501) 257-3934
PACT 31 (NLR) (501) 257-3930
PACT 33 (NLR) (501) 257-3932
PACT 35 (NLR) (501) 257-3933
IMPACT Clinic (NLR) (501) 257-6040
Geriatric Primary Care
Geri PACT 30 (NLR) (501) 257-3937
Geri PACT 36 (NLR) (501) 257-3937
Geri PACT 37 (NLR) (501) 257-3937
Geri PACT 38 (NLR) (501) 257-3937
Geri PACT 39 (NLR) (501) 257-3937
Community Based Outpatient Clinics (CBOCs)  
Conway CBOC, 1520 East Dave Ward Drive (501) 548-0500
El Dorado CBOC, 1702 North West Avenue     (870) 875-5900
Hot Springs CBOC, 177 Sawtooth Oak Street (501) 520-6250
Mena CBOC, 300 Morrow Street, South (501) 609-2700
Mountain Home CBOC, 759 Highway 62E, (Twin Lakes Plaza) (870) 594-8387
Pine Bluff CBOC, 4747 Dusty Lake Drive (870) 541-9300
Russellville CBOC, 3106 West 2nd Court (479) 880-5100
Searcy CBOC, 1120 South Main Street (501) 207-4700
Speciality Clinics
Audiology (LR) (501) 257-5250
Audiology (NLR) (501) 257-1085
Cardiology (501) 257-5795
Dental (NLR) (501) 257-2201
Dermatology (501) 257-5757
Diabetes Education (501) 257-5795
Ear, Nose, and Throat (501) 257-5757
Enterostomal (Wound & Skin Care) (501) 257-5900
Eye (501) 257-6781
Gastroenterology (501) 257-5776
Orthopedics (501) 257-4656
Radiology (501) 257-6669
Spinal Cord Injury Clinic, (Building 66, NLR) (501) 257-3359
Visual Impairment Service (501) 257-5070
Women's Clinic (LR) (501) 257-5662
Extended Care and Rehabilitation
Physical Therapy (501) 257-6414
Rehabilitation (LR) (501) 257-2673
Rehabilitation (NLR) (501) 257-2844
Mental Health Clinics
Addictive Disorders (501) 257-3131
Mental Health Intensive Case Management (NLR) (501) 257-3155
Post-Traumatic Stress Recovery (501) 257-3131
*LR = Little Rock / NLR = North Little Rock  

Information to Help You Decide about Where to Receive Your Care

VA has a regularly updated Access to Care website that provides useful information that can help you to decide the best VA location for you to receive your care. Before making an appointment, you can find out the following information for a VA location:

  • Wait times for primary care, mental health, and some of the commonest specialties
  • If same day services are available in primary care and mental health
  • If Telehealth is available in primary care and mental health
  • If it has an emergency room
  • Facility contact information
  • Veteran satisfaction scores
  • Quality information comparing each VA and local area non-VA healthcare facilities

VA is committed to give Veterans the access to care they need, when they need it. When you’re planning your care at VA, you can rely on us to give you the information you need to make informed health care decisions.