Central Arkansas Veterans Healthcare System
The Department of Veterans Affairs processes over 5,000 prescriptions daily. Many of these prescriptions are filled by the Central Mailout Pharmacy (CMOP). Prescriptions may be refilled by phone or the Internet.
Automated Refill Line
An automated refill line is available for all Central Arkansas Veterans Healthcare System patients. Please call one of the following numbers.
- 501-257-2900 (Central Arkansas Veterans Healthcare System area)
- 1-888-492-7845, option 5 (from outside the Central Arkansas Veterans Healthcare System area)
- After you have dialed the number, wait for the automated attendant to answer.
- Enter your entire social security number, then press the # key. Wait for an answer.
- Press 2, then wait for an answer.
- Press 1, then wait for an answer.
- Enter the prescription number, then press the # key. Wait for an answer.
- To refill additional prescriptions, press 1 and repeat the process.
If you are using the automated refill line, all refills should be ordered at least ten days prior to when the refill is due to ensure prompt processing and delivery time.
Prescriptions may also be filled online using VA's My HealtheVet program. You will need a user ID and password to log in. If you do not have one, you can easily get one by creating your personal profile.
Refills at the Central Arkansas Veterans Healthcare System Pharmacy
All veterans are encouraged to refill their prescriptions by phone or Internet. Because of our patient workload, prescriptions cannot be refilled at the main Central Arkansas Veterans Healthcare System pharmacy window.
Ask A Pharmacist
Veterans who have completed the In-Person Authentication (IPA) process can submit specific questions to local VA pharmacists for a prompt, personal response through the My HealtheVet Secure Messaging system. Simply create a new message and select Ask a Pharmacist from the To field in the message.
Pharmacy Residency Program
Please visit the Pharmacy Residency Page for information about this program.
- Outpatient Pharmacy
- Monday - Friday 8:30 a.m. - 4:30 p.m.
- Spinal Cord Pharmacy
- Tuesday - Wednesday 12:30 a.m. - 4:30 p.m.
- Inpatient Pharmacy (inpatient hospitalized veterans only)
- Open 24 hours a day, 7 days a week, 365 days a year.
- Pharmacy Administration Office
- Monday - Friday 8:00 a.m. - 4:30 p.m.
All of the above services, except for the inpatient pharmacy, are closed on all federal holidays.
- Automated Refill Line
Hours of Operation